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Nuclear Measurement Field Technician
2 months ago
Position Overview:
Title:
Field Service Engineer
Location:
Richmond, VA - candidates can reside between Richmond, VA and NJ
Work Schedule:
Monday - Friday
Salary:
$75k-$85k based on qualifications and experience + quarterly bonus potential up to $1,200
Benefits:
Medical, Dental, Vision, 401k Match, generous PTO, FSA, Employee Assistance Program, Tuition Assistance, and more.
Travel Requirements:
75% weekly travel is expected. Depart on Monday and return on Thursday or Friday. Company credit card provided for travel and related expenses.
Role Responsibilities:
- Conduct customer support activities involving the installation, modification, and maintenance of sophisticated nuclear measurement instruments and systems.
- Perform on-site installation of advanced nuclear measurement devices, concentrating on the setup and configuration of hardware and software, utilizing established testing protocols to ensure optimal system functionality. Provide customer training on system operation.
- Diagnose and resolve equipment malfunctions, collaborating with Technical Support and Engineering to identify and rectify system faults.
- Complete Field Reports and logs to document work performed and ensure all field issues are reported and addressed.
- Provide technical support via phone and email.
- Represent the company professionally in all customer interactions, fostering a positive customer experience.
Candidate Qualifications:
The ideal candidate for this position is a US Navy nuclear-trained technician; Nuke ELTs are encouraged to apply.
- 1-3 years of experience in a technical or customer service role, demonstrating strong technical and customer relations skills to manage diverse systems and applications.
- Nuclear experience is essential, with Naval Nuclear Power Program experience being advantageous.
- Familiarity with any of the products, such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems.
- Experience with software tools such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
- Database management skills using SQL Server, Crystal Reports, and/or Access.
- Knowledge of Nuclear Physics and Radiation Principles.
- Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles is a plus.