RN Case Manager
4 weeks ago
As a RN Case Manager - Community Health Specialist, you will engage with members through face-to-face interactions in community settings or over the phone to conduct comprehensive assessments and collaboratively develop care plans. You will use motivational interviewing, active listening, and problem-solving skills to support members in achieving their healthcare goals. Your responsibilities include identifying urgent situations, educating members on health and wellness, and connecting them with relevant community resources. This position requires excellent documentation and technical skills to navigate various computer applications.
Key Responsibilities:- Engage with members in community settings or over the phone to conduct comprehensive assessments.
- Collaboratively develop individualized care plans with members to support their healthcare goals.
- Identify and escalate urgent member situations as necessary.
- Assist members in setting healthcare goals and overcoming barriers to achieving these goals.
- Educate members on health and wellness to aid in self-management.
- Connect members with relevant community resources.
- Present complex cases to an interdisciplinary care team for input and guidance.
- Use computer applications to summarize and communicate member information.
- Document assessments, interactions, referrals, and follow-up plans in relevant systems.
- Must reside in the Philadelphia, PA region.
- Bachelor's degree or an Associate degree with an RN license.
- Unrestricted license as a Registered Nurse in the state of PA.
- 4+ years of experience in Case Management and/or Care Coordination.
- Experience managing populations with complex medical or behavioral health needs.
- Proficient in Microsoft products, including Excel and Outlook.
- Designated workspace and secure high-speed internet via cable/DSL at home.
- Current driver's license, auto insurance, and ability to travel for occasional field visits.
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