Assistant General Manager

2 months ago


Washington, Washington, D.C., United States Black Restaurant Group Full time
Job Overview

Black Restaurant Group is seeking a highly motivated and experienced Restaurant Operations Manager to lead our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high-quality food and beverage standards, and driving sales growth.


Key Responsibilities
  • Restaurant Operations: Oversee daily restaurant operations, including managing staff, maintaining inventory, and controlling costs.
  • Customer Service: Ensure exceptional customer service by training and motivating staff to provide a welcoming and attentive dining experience.
  • Food and Beverage Standards: Maintain high-quality food and beverage standards by implementing effective quality control measures and ensuring compliance with health and safety regulations.
  • Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
  • Staff Development: Provide ongoing training and development opportunities to staff, including coaching, mentoring, and performance management.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking supplies.
  • Cost Control: Monitor and control costs, including labor, inventory, and overhead expenses.
  • Scheduling: Schedule staff to ensure adequate coverage and meet business needs.
  • Certifications: Maintain current certifications in food safety and customer service.


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