Assistant General Manager

2 days ago


Washington, Washington, D.C., United States Shake Shack Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Shake Shack. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Oversee inventory management, quality control, and safety protocols
  • Lead and develop the hourly team, providing coaching and training to ensure high performance
  • Manage support functions, including payroll, scheduling, and facility maintenance
  • Assist the General Manager with employee relations and community outreach
Requirements
  • Minimum 3 years of senior management experience in a high-volume, fast-paced restaurant environment
  • Ability to learn and train others on all aspects of Shake Shack operations
  • Strong leadership and coaching skills, with a focus on driving hospitality and inspiring others
  • Minimum 1 year of P&L responsibilities
What We Offer
  • Competitive salary and quarterly performance bonuses
  • Medical, dental, and vision insurance
  • 401K plan with company match
  • Paid time off (3 weeks to start)
  • Charitable opportunities to give back
  • Award-winning online training
About Shake Shack

Shake Shack is a modern day 'roadside' burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other.

We are committed to high-quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we 'Stand for Something Good.'

We are expanding across the U.S. and around the world, and we are seeking talented individuals to join our #ShackFam. Shake Shack is an Equal Opportunity Employer, and we welcome applications from qualified candidates of all backgrounds.



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