Customer Service Ambassador
2 weeks ago
Adams Furniture is seeking a skilled customer service professional to join our team. As a key member of our sales and operations team, you will be responsible for providing exceptional customer experiences and supporting the growth of our business.
Key Responsibilities:
- Deliver personalized, friendly, and professional service to customers.
- Manage multiple responsibilities and prioritize customer needs.
- Schedule customer deliveries efficiently and effectively.
- Address customer concerns and requests in a timely and professional manner.
- Collaborate with sales and operations team members to ensure seamless customer experiences.
- Maintain a high level of organization and communication skills in a fast-paced environment.
- Resolve escalated customer issues in a fair and professional manner.
Requirements:
- High School Diploma or equivalent.
- Proficient computer skills and ability to learn our Point of Sale system.
- Flexibility to work a typical retail schedule, including days, nights, weekends, and holidays.
At Adams Furniture, we value our team members' hard work and dedication. We invest in their growth and development, recognizing their potential and contributions to our success.
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