Data Center Implementation Specialist
17 hours ago
The CyrusOne team is seeking a skilled Data Center Implementation Specialist to lead and organize resources in managing complex customer installations into our data centers. This critical member of the Customer Success organization will define the customer's onboarding experience and enable customer growth.
About the Role:
- This position involves initiating, defining, and evaluating customer projects through communications, contract review, and associated business analysis.
- The successful candidate will identify stakeholders, set expectations, and address project impacts and goals.
- They will assemble the project plan, including scope, WBS, schedule, costs, quality, communication, revenue intervals, and risks.
- Responsibilities also include managing project teams, resources, and vendors to execute tasks and deliverables efficiently.
- Key skills required include analyzing and identifying solutions to mitigate risk and impacts to quality, cost, scope, and time.
- Also essential is monitoring, controlling, and reporting on project work, communicating progress to stakeholders.
- Strong change control and decision-making skills are necessary to achieve customer results.
- Closing processes, revenue recognition requirements, and stakeholder acceptance are also crucial aspects of this role.
Requirements:
- A minimum of 5+ years of experience in data center and IT infrastructure services.
- Extensive experience in large-scale data center builds, migrations, and installations.
- Knowledge of telecom, network, cloud services, and IT systems.
- Experience working with Telecom Carriers and understanding of Fiber Optic technologies.
- PMP certification or equivalent demonstrated practical project management experience.
Salary Range: $120,000 - $180,000 per year, depending on experience.
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