Revenue Specialist II Opportunity

2 days ago


Largo, Florida, United States State of Florida Full time

**Job Summary**

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We are seeking a skilled Revenue Specialist II - Child Support Case Processing Analyst to join our team in Largo, Florida. As a member of the Judicial Actions 1 Team, you will play a critical role in delivering exceptional customer support for child support cases.

Your duties will include initiating and responding to requests, coordinating with internal and external partners, researching and analyzing case data, and providing assistance to customers. This role requires strong critical thinking skills, excellent problem-solving abilities, and effective communication skills.

**Responsibilities**

  • Deliver exceptional customer support for child support cases
  • Initiate and respond to requests from various stakeholders
  • Coordinate with internal and external partners to resolve case issues
  • Research and analyze case data to determine next steps
  • Provide assistance to customers and interact with legal services providers, other states, employers, and business partners

**Requirements**

  • CURRENTLY EMPLOYED WITH THE FLORIDA DEPARTMENT OF REVENUE IN THE CHILD SUPPORT PROGRAM AS A REVENUE SPECIALIST II.
  • NOT ACCEPTED A LATERAL TRANSFER WITHIN THE LAST 12 MONTHS (EXCLUDING HARSHIP LATERAL TRANSFERS).

**Benefits**

  • A competitive salary range of $37,759.92 - $43,904.16 per annum
  • Opportunity to work in a standard 8am - 5pm schedule, Monday through Friday
  • Eligibility for part-time telework after completing required training and reaching an acceptable level of proficiency
  • Benefits package including health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance

**Contact Us**

Contact Karen McDonald at (727) 223-7159 for more information about this opportunity.



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