IT Business Analyst Associate

2 days ago


Rockville, Maryland, United States Ripple Effect Full time
Job Summary

Ripple Effect is seeking a highly skilled IT Business Analyst Associate to support our client with the IRS Identity Theft Tax Refund Fraud Information Sharing and Analysis Center (ISAC). As a key member of our Digital Transformation Team, you will provide users access to the ISAC portal, support the ISAC help desk, and manage and coordinate data analyses.

Key Responsibilities
  • Onboard and offboard users to the IRS Identify Theft-Tax Refund Fraud, Information and Sharing Analysis Center Collaboration Space.
  • Respond to requests from partners to remove access and grant access to restricted areas.
  • Provide technical support to end-users, troubleshoot issues, and resolve inquiries related to web-based technology deployments for a membership-based collaboration and reporting portal.
  • Leverage Excel capabilities to manage basic data, analyses, and reports to support client needs.
  • Work with our Social Media analysis team to enter data from online posts into an app.
Requirements
  • Current IRS MBI clearance.
  • Proven ability to work proficiently in Microsoft Office, including Excel and Outlook.
  • Strong problem-solving skills and a passion for technology.
  • Excellent communication and interpersonal skills.
  • Ability to work both independently and as part of a team.
  • Strong attention to detail and ability to manage basic data entry.
What We Offer

Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences.



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