IT Business Analyst Associate

6 days ago


Rockville, Maryland, United States Ripple Effect Full time
Job Title: IT Business Analyst Associate

Ripple Effect is seeking a highly skilled IT Business Analyst Associate to join our team. As an IT Business Analyst Associate, you will play a key role in supporting our client with the IRS Identity Theft Tax Refund Fraud Information Sharing and Analysis Center (ISAC).

Responsibilities:
  • Provide technical support to end-users, troubleshoot issues, and resolve inquiries related to web-based technology deployments for a membership-based collaboration and reporting portal.
  • Help onboard and offboard users to the IRS Identify Theft-Tax Refund Fraud, Information and Sharing Analysis Center Collaboration Space.
  • Work with our Social Media analysis team to enter data from online posts into an app.
  • Attend team meetings and support other project needs, as assigned.
Requirements:
  • Current IRS MBI clearance
  • Proven ability to work proficiently in Microsoft Office, including Excel and Outlook
  • Strong problem-solving skills and a passion for technology
  • Excellent communication and interpersonal skills
  • Ability to work both independently and as part of a team
  • Strong attention to detail and ability to manage basic data entry
  • Eagerness to learn and adapt to new technologies
About Ripple Effect:

Ripple Effect is an award-winning women-owned small business providing professional consulting and exceptional talent for federal, private, and non-profit clients. We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, digital transformation, and strategic staffing solutions with a focus on science, research, and healthcare domains.



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