Customer Service Representative

4 weeks ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and appreciated.

Key Responsibilities
  • Provide top-notch customer service through a friendly and welcoming attitude, ensuring that every guest feels valued and appreciated.
  • Process food orders accurately and efficiently, maintaining a high level of quality and attention to detail.
  • Work collaboratively with the team to maintain a clean and organized store environment, adhering to all operational standards and guidelines.
  • Communicate effectively with colleagues and management to ensure seamless execution of daily tasks and responsibilities.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Strong attention to detail and ability to maintain accuracy in processing orders and managing inventory.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • A competitive hourly rate and opportunities for advancement within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Ongoing training and development opportunities to help you grow and succeed in your role.


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