Customer Service Liaison

2 weeks ago


Grand Island, New York, United States Thermo Fisher Scientific Full time
Customer Service Representative II Job Description

We are seeking a skilled Customer Service Representative II to provide exceptional support to our customers and internal teams. As a key member of our support team, you will be responsible for delivering timely and accurate assistance via phone and email.

Key Responsibilities:

  • Provide professional communication to customers and internal support teams
  • Utilize sales order entry system, website, and knowledge base resources to resolve customer inquiries
  • Assist with order placement and status inquiries

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of sales order entry systems and customer service principles

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package


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