Customer Service Liaison
2 weeks ago
We are seeking a skilled Customer Service Representative II to provide exceptional support to our customers and internal teams. As a key member of our support team, you will be responsible for delivering timely and accurate assistance via phone and email.
Key Responsibilities:
- Provide professional communication to customers and internal support teams
- Utilize sales order entry system, website, and knowledge base resources to resolve customer inquiries
- Assist with order placement and status inquiries
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of sales order entry systems and customer service principles
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
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