Customer Service Representative

1 week ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
Customer Service Representative

We are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority will be to deliver exceptional guest experiences. You will be responsible for maintaining a clean and inviting dining room, ensuring coffee and products are always fresh and accurate, and providing excellent customer service through a friendly attitude and attentive behavior.

Key Responsibilities:
  • Maintain a clean and inviting dining room
  • Ensure coffee and products are always fresh and accurate
  • Deliver exceptional customer service through a friendly attitude and attentive behavior
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
  • Use proper procedures to ensure accurate orders
Requirements:
  • Excellent customer service skills with a friendly and welcoming attitude
  • Ability to work in a fast-paced environment with a sense of urgency
  • Strong communication and interpersonal skills
  • Ability to work on a team and with multiple employees


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