Restaurant Operations Supervisor

2 weeks ago


San Antonio, Texas, United States Westin San Antonio North Full time
About Us

The Westin San Antonio North is a luxury hotel located in North San Antonio, offering a unique blend of Texas charm and Southern hospitality. Our hotel is situated in the heart of the city, providing easy access to popular attractions such as the Alamo, SeaWorld San Antonio, and the River Walk.

Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Supervisor to join our team. As a key member of our food and beverage team, you will be responsible for assisting the Outlet Manager in the planning and management of our restaurant, room service, and other food and beverage outlets.

Responsibilities
  • Monitor servers and busperson adherence to service standards
  • Supervise service of guests, being watchful of signals from guests in need of service
  • Assist manager in establishing and monitoring sidework duty completion
  • Maintain bank to HEI Hotels and Resorts standards
  • Read daily communication sheets from previous shift and prepare one for the following shift
  • Check restaurant for cleanliness and set up
  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
  • Communicate daily with restaurant manager regarding special events, house counts, etc.
  • Assist restaurant manager in conducting menu classes and taste panels
  • Communicate clearly and effectively to provide direction to staff
  • Comply with attendance rules and be available to work on a regular basis
Qualifications
  • High School Diploma or equivalent required
  • Hotel experience preferred
  • Ability to use point of sale
  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations
  • Ability to push/pull carts of products weighing up to 150 pounds with or without reasonable accommodations
  • Effective verbal and written communication skills
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Our benefits include competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Holiday programs, and a 401(k) Savings Plan with matching funds.

We also offer a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as your employer.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer, committed to building a diverse and inclusive workplace.



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