EMR Specialist
4 weeks ago
Articularis Healthcare Group (AHG) is seeking a full-time EMR Specialist - Practice Management to support our Summerville, SC location.
As a leading provider of rheumatology services, AHG is dedicated to improving healthcare through best business practices, advisory and management services, and value-based treatment pathways.
Key Responsibilities- Develop and deliver support, best practice workflows, training, and reporting tools for our EMR platform's Practice Management suite.
- Assess, plan, develop, and implement educational programs for staff based on needs assessments, new computer applications, system updates, and organizational goals.
- Provide classroom, one-on-one, and support for end-users, including staff and clinicians.
- Work cross-functionally with the billing team to analyze and troubleshoot issues with AHG clinical documentation in the EMR.
- Manage initial educational and training objectives and continuously work with leaders to address gaps in knowledge and provide additional training as needed for Practice Management functions.
- Conduct needs and skills assessments for end-users to determine the type and duration of training needed.
- Develop training documentation, outlines, and deliver training to end-users with varying levels of computer literacy in a range of clinical modules/applications.
- Responsible for maintaining an in-depth understanding of clinical and operational workflows to develop and implement workflow documentation in clinical software applications.
- Responsible for providing support to the development team in the form of comprehensive testing of all aspects of clinical application software.
- Responsible for providing technical support, troubleshooting, and identifying opportunities for clinical information system improvements.
- Utilize Service Management tool for ticketing relating to Practice Management.
- Develop and contribute to the Knowledge-base of the Service Management platform.
- Bachelor's degree.
- 5 years of healthcare experience.
- 5 years of experience with EHR systems.
- 5 years of experience with mentoring, guiding, and training.
- Effective project management experience.
- 5+ years of clinical systems implementations.
Join Articularis Healthcare Group and enjoy a positive team environment, growth and advancement opportunities, and a work-life balance.
With our office hours of Monday through Thursday, you'll have time to enjoy your nights and 3-day weekends with family and friends.
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