Customer Service Representative

1 week ago


Horn Lake, United States Meineke - 1668 Full time

We are seeking a skilled Automotive Service Manager to join our team at Meineke - 1668, a reputable automotive service center.

The ideal candidate will possess exceptional communication skills, a strong background in customer relations, and previous management experience.

Key Responsibilities:

  • Lead a team of automotive service professionals to ensure customer satisfaction and profitability
  • Manage day-to-day operations of the service department, including workflow optimization and process improvement
  • Provide guidance on best practices for sales and customer service, including conflict resolution and negotiation techniques
  • Oversee documentation and records within the service department, ensuring compliance with industry regulations

Qualifications:

  • Bachelor's degree in Business Administration or related field required, Master's degree preferred
  • Valid driver's license and clean driving record
  • Minimum of three years experience as an automotive service manager
  • Thorough understanding of automotive technology and repair services, including diagnostic and repair procedures

Why Choose Meineke - 1668:

  • Join a team dedicated to delivering exceptional customer service and building long-term relationships
  • Access ongoing training programs to stay current with industry advancements and best practices
  • Work in a supportive and collaborative environment that fosters growth and development
  • Experience a sense of community with a locally-owned and operated business


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