Salesforce Service Cloud Administrator

1 day ago


Atlanta, Georgia, United States Saxon Global Full time
Salesforce Service Cloud Administrator

We are seeking a highly skilled Salesforce Service Cloud Administrator to join our team at Saxon Global. As a key member of our Salesforce team, you will be responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform.

Key Responsibilities:
  • Configure and manage Salesforce workflows, processes, and approval processes
  • Manage user and license settings, including roles, profiles, permissions, and sharing rules
  • Conduct proactive platform maintenance, including security reviews, release updates, health checks, and optimizer
  • Administer the CPQ module, configuring product catalogs and selling rules for complex business scenarios
  • Identify opportunities to automate processes using Salesforce tools such as process builder, approval processes, and validation rules
  • Manage low-code data set integrations and identify, install, and maintain appropriate apps from the AppExchange
  • Train new users and grow the Salesforce skill set across the organization
Requirements:
  • Experience with Salesforce Service Cloud and Flow builder
  • Experience with Conga Composer and Docusign
  • Strong understanding of the Salesforce platform and its configuration
  • Excellent communication and collaboration skills
  • Ability to work independently and as part of a team

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Salesforce professional looking for a new challenge, please submit your application.



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