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Brand Engagement Manager

2 months ago

St Louis, Missouri, United States STIIIZY Full time


JOB SUMMARY

Responsible for designing and implementing promotional initiatives and sales events aimed at enhancing brand visibility and driving sales growth. Provides support to the Field Marketing Manager through leadership, coaching, and mentoring of the brand ambassador team.

KEY RESPONSIBILITIES
  • Assists corporate headquarters in executing marketing strategies and campaigns aligned with the organization’s overall sales and marketing objectives.
  • Works collaboratively with field marketing teams to enhance retail performance and sales efficiency, focusing on third-party retailers.
  • Manages logistics for sales promotions and actively promotes brand interests.
  • Creates effective methods for distributing promotional content to clients.
  • Evaluates and monitors the effectiveness of sales promotions.
  • Provides guidance to staff in handling complex tasks.
  • Plans and organizes work schedules, assigning specific tasks to employees.
  • Oversees HR and employee relations matters, payroll processing, and administrative responsibilities within the designated region.
  • Tracks Brand Ambassador performance to ensure achievement of objectives.
  • Schedules field teams for market activities.
  • Onboards and trains new field representatives.
  • Manages Team Leads effectively.
  • Leads crisis management efforts as needed.
  • Regularly directs and supervises the work of other employees.
  • Recommends personnel decisions regarding hiring, promotions, and separations with significant impact.
  • Manages daily operations of a specific team within the department.
  • Exercises discretion and independent judgment in addressing team tasks and challenges.
  • Primarily engaged as a supervisor, actively contributes to management by assisting in employee training, assigning job responsibilities, and participating in decisions regarding employee status, while adhering to established management policies and ensuring compliance with applicable laws and regulations.
  • Performs additional duties as required to support business objectives as assigned by supervisor.
Note: This job description does not imply that these are the only duties to be performed by the employee(s) in this position. Employees may be required to follow any other job-related instructions and perform any other job-related duties requested by authorized personnel. All duties and responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities. Duties, responsibilities, and activities may change at any time with or without notice.

TECHNICAL SKILLS & ABILITIES
  • Ability to collaborate effectively within a team.
  • Strong management capabilities.
  • Excellent oral and written communication skills.
  • Proficient in building collaborative relationships.
  • Exceptional customer service skills.
  • Strong interpersonal skills.
CORE COMPETENCIES
  • Financial Acumen: Contributes to business decisions by utilizing KPIs to achieve financial objectives.
  • Customer Orientation: Creates outstanding customer experiences through personalization, reliable service, and relationship building to foster long-term loyalty.
  • Cannabis Compliance: Adheres to regulations governing the cannabis industry to minimize compliance risks.
  • Policy Adherence: Holds self and others accountable to company policies and procedures to enhance operational efficiency.
  • Strategic Implementation: Contributes to the strategic execution of daily processes, considering timelines, risks, and resources to achieve goals.
  • Performance Monitoring: Tracks and reviews relevant data to effectively assess progress towards objectives.
  • Conflict Management: Fosters a compassionate and safe environment, reporting employee relations issues to supervisors to resolve conflicts and maintain harmony.
  • Performance Evaluation: Observes team performance and qualities, participating in progress assessments to provide timely developmental feedback.
  • Motivational Leadership: Encourages personal and professional growth by recognizing efforts and achievements, supporting determination and perseverance.
EDUCATION & EXPERIENCE
  • Familiarity with industry policies, procedures, and practices.
  • Bachelor's degree preferred.
  • 3 or more years of experience (Level 1) or 5 or more years of experience (Level 2).
  • Knowledge of industry policies, procedures, and practices.
  • Performs complex tasks typically following established processes.
  • Primarily focused on administering established policies and procedures but may influence departmental budgeting, strategic planning, and procedural changes.
REQUIREMENTS
  • Must be over 21 years of age.
  • Available for on-site operations work Monday through Friday.
  • Work is project and objective-driven, requiring flexibility to work weekends and holidays as necessary.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Prolonged periods of standing, sitting at a desk, and/or working on a computer.
  • Able to stand for up to 4 hours at a time.
  • Ability to work in varying temperature environments.
  • Must be able to stand, bend, kneel, squat, and twist for extended periods.
  • Must be able to push, pull, move, and/or lift 10 lbs. to a minimum height of 5 feet and carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
  • Must be able to access and navigate each department at the organization's facilities.
COMPANY

We are setting the industry standard to influence and inspire through our innovative methods. We merge together cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s).

The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California, the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices.

Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty.

BENEFITS & COMPENSATION

All employees are provided competitive compensation and paid training. We offer a range of benefits packages based on employee eligibility*, including:
  • Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.
  • Health, Dental, and Vision Insurance.
  • Employee Assistance Program.
  • 401k with generous employer match.
  • Life Insurance.
  • Employee discounts on products and services.
*Additional details about compensation and benefits eligibility for this role will be provided during the hiring process.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.