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Restaurant Operations Manager

2 months ago

Sandusky, Michigan, United States Restaurant General Manager Full time
Job Description

Restaurant General Manager

A Restaurant General Manager is a key leader who embodies operational excellence in every aspect of their role. They are responsible for overseeing the daily operations of a Burger King restaurant, ensuring that all areas of the business are running smoothly and efficiently.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of managers and crew members to achieve successful restaurant operations in all areas of People, Profitability, and Operations.
    • Provide high-level leadership to the restaurant and employees, setting the tone for a positive and productive work environment.
  • Customer Service and Experience
    • Set an example in excellent customer service by ensuring efficient and courteous customer transactions in a friendly environment.
  • Operational Excellence
    • Work with the District Manager to ensure that Burger King and Tria company policies and procedures are practiced in a manner that is consistent with company standards and state required laws.
    • Perform human resource functions, including staffing, training, creating work schedules, and supervising all employees, while following company HR policies and applicable laws.
  • Vendor Management and Customer Complaints
    • Work with vendors in a professional manner and address customer complaints promptly and politely.
Requirements
  • Experience and Qualifications
    • At least 2 years of fast-food restaurant management experience leading a unit.
    • 5 years of restaurant experience.
  • Certifications and Licenses
    • ServSafe Food Safety Certification preferred.
    • Legally authorized to work in the United States.
    • Possess a state-issued driver's license.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary.
    • Thorough training program.
    • Flexible schedules, full and part-time positions available.
    • Food discounts.
    • Pay increases as you master specific skill levels.
    • Ongoing performance evaluations.
    • Full-time benefits: vacation time, health, and dental.