Help Desk Technical Specialist

3 days ago


Miami, Florida, United States K2 Staffing Full time
About K2 Staffing

K2 Staffing is a leading IT solutions provider located in the West Miami, FL area.


Job Description

We are seeking an experienced Help Desk Technical Specialist to join our team. The successful candidate will have a proven track record of providing technical support and troubleshooting services for clients.

The ideal candidate will have hands-on experience with networking equipment, Windows servers, Exchange server, and Active Directory. Strong communication skills, both written and verbal, are essential for this role.

This position requires a minimum of 3 years of experience in a client-facing environment, preferably in an MSP setting. Experience with RMM tools and sales training is a plus.

The salary for this position is estimated to be between $65,000 and $80,000 per year, depending on experience.


Required Skills and Qualifications
  • Minimum of 3 years' experience configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
  • 2-3 years' experience in a client-facing environment such as sales engineering.
  • Excellent verbal and written communication skills.
  • Possesses strong organizational and time-management skills.

Benefits

K2 Staffing offers a pleasant work environment, ongoing training, and career opportunities for growth.



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