Dispatcher Optimization Specialist

2 days ago


Rancho Cordova, California, United States Johnson Controls Full time

Job Overview:

We are seeking a highly skilled Service Coordinator to join our team at Johnson Controls. As a Service Coordinator, you will play a critical role in ensuring that customer commitments are met by scheduling and optimizing service work.

Key Responsibilities:

  • Schedule and optimize service work utilizing Oracle (ACE)
  • Assign service calls to the optimal technician
  • Communicate and resolve issues with customers and personnel
  • Monitor Technician activity and schedules

Requirements:

To be successful as a Service Coordinator, you will need excellent communication and problem-solving skills. You should also be proficient in using Oracle (ACE) and have experience in scheduling operations.

Compensation:

The estimated annual salary for this position is $65,000.



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