Hospitality Guest Experience Specialist

3 weeks ago


Dayton, Ohio, United States Concord Hospitality Enterprises Company Full time
Job Overview
As a member of our team at Concord Hospitality Enterprises Company, the Hospitality Guest Experience Specialist will be responsible for providing exceptional service to our guests. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering top-notch hospitality.

Key Responsibilities:
- Provide warm and welcoming greetings to guests
- Assist with check-in and check-out processes
- Respond to guest inquiries and resolve issues in a timely manner
- Collaborate with colleagues to maintain a high level of service quality

Requirements:
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Strong problem-solving skills

Benefits:
- Competitive salary: $40,000 - $50,000 per year
- Opportunities for professional growth and development
- Flexible scheduling to accommodate varying guest needs
- Recognition and rewards for outstanding performance

Working Conditions:
- Work in a fast-paced hotel environment
- Maintain a clean and organized workspace
- Adhere to company policies and procedures

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