Restaurant Operations Manager
2 weeks ago
At Checkers & Rally's, we strive to make a positive impact on people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will play a crucial role in executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service. The General Manager will oversee the overall restaurant operations to ensure we remain the first choice for our Guests and Employees.
Key Responsibilities- Meet budgeted sales and profits by managing all aspects of the P&L
- Continuously analyze data and develop plans to improve sales, profits, and restaurant service and efficiency
- Determine staffing needs and hire the right candidates for the right position
- Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Train Team Members and Managers on operations, policies, and procedures, and Guest service
- Identify and respond to complaints and policy and procedure violations
- Provide regular feedback and coaching to employees on their performance
- Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, such as our all-expenses-paid annual cruise
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