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Customer Advocate

2 months ago

Miami, Florida, United States All Building Cleaning Corp. Full time
Customer Success Role at All Building Cleaning Corp.

We are seeking a skilled and proactive customer success professional to support our business growth. If you have a passion for delivering exceptional customer experiences, this could be the ideal opportunity for you.

Key Responsibilities:
  • Maintain high levels of customer satisfaction by providing accurate information and resolving issues in a timely manner
  • Respond to customer inquiries, questions, and concerns in a professional and courteous manner
  • Stay up-to-date on our cleaning services and collaborate with our sales team to identify new business opportunities
  • Ensure customer account details are current and accurate
  • Document customer interactions and follow up on feedback to improve our services
  • Share customer suggestions with our team to drive continuous improvement
  • Build and maintain strong relationships with our clients to drive customer loyalty
  • Identify new business opportunities and participate in business development activities to drive revenue growth
Requirements:
  • Strong understanding of customer interaction and relationship-building
  • High school diploma or equivalent
  • Excellent communication and listening skills
  • Proven problem-solving abilities
About All Building Cleaning Corp.

We are a leading provider of cleaning services dedicated to creating clean and safe environments for our clients and their employees. Our mission is to deliver exceptional customer experiences and build long-term relationships with our clients. We value teamwork, ownership, and growth, and we are committed to providing a positive and supportive work environment.