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Retail Operations Supervisor

2 months ago

Norwalk, Connecticut, United States Foot Locker Full time

Overview

Are you ready to make a significant impact? As an Assistant Manager, you will play a crucial role in guiding your retail team to deliver outstanding customer service. This includes responsibilities such as employee supervision, customer engagement, inventory management, visual merchandising, asset security, and staff training. In the absence of the store manager, you will take on all managerial responsibilities.

Join us for the opportunity to grow your career in a dynamic environment.

Key Responsibilities

  • Inspire and lead your team to achieve sales goals while providing exceptional customer experiences.
  • Ensure customer satisfaction by being well-versed in all products and collaborating with colleagues to enhance sales service.
  • Meet sales targets and uphold standards in customer experience, merchandising, visual presentation, and operational efficiency.
  • Serve as a liaison between customers, sales staff, and store management.
  • Demonstrate a commitment to learning and sharing knowledge about products and trends to meet customer needs.
  • Stay informed about product knowledge and emerging trends in the market.
  • Foster a positive and inclusive workplace culture.

Required Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-oriented sales environment.
  • Comfortable and confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve excellent results through enthusiasm for customer interaction and athletic merchandise.
  • Adaptable and resourceful in responding to the evolving demands of a fast-paced retail setting.
  • Proactive in completing tasks and responsibilities with minimal supervision.
  • Strong analytical and mathematical abilities, including problem-solving and financial assessment.
  • High standards of ethics, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.

Compensation and Benefits

Hourly Rate: $21.19
Bonus Opportunities
Weekly Pay Schedule
Paid Time Off
Employee Discounts of 30-50%
Comprehensive Life, Medical, and Dental Insurance
Opportunities for Professional Development and Advancement

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