Dining Room Attendant

1 month ago

Savannah, Georgia, United States The Landings Club Full time
Job Summary:

This role represents exceptional service and genuine hospitality while assisting servers and managers with memorable member and guest dining experiences.

Responsibilities:
  • Greets and communicates with all members in a warm, courteous, and prompt manner.
  • Presents menu descriptions to members, demonstrating a thorough knowledge and understanding of the menu.
  • Receives and prepares orders from members.
  • Retrieves prepared orders and hands them to members in an expedient fashion.
  • Smiles and shows genuine interest in the members' needs or questions and always attempts to accommodate any reasonable request.
  • Maintains a clean and safe dining and work area.
  • Maintains the beverage and side stations to ensure they are wiped down and free of dirty glassware, plates, and silverware.
  • Completes alcohol awareness and food safety programs successfully within 30 days of hire.
  • Complies with departmental uniform and grooming standards.
  • Works effectively as a team with all departmental employees.
  • Works a variety of shifts, as needed, to include nights, weekends, and/or holidays.
  • Maintains a clean working environment in the dining room as well as the deck patio.
  • Assists with table maintenance and maintaining the outside of the property.
  • Assists with organizing and cleaning storage areas around the clubhouse and keeping them stocked and maintained.
  • Assists with handling setting up and breaking down pool parties.
  • Complies with departmental and Club policies and procedures.
  • Performs all other duties as assigned.
Qualifications:
  • Customer service experience in a casual foodservice environment is highly preferred.
  • Ability to read, understand, and follow verbal/written instructions.
  • Ability to manage a diverse workload and prioritize in a fast-paced environment.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems.
  • Must have the willingness to provide exceptional service to members.
  • Ability to understand verbal and written direction in English.
  • High organization skills and able to handle multiple tasks.
Physical Requirements:
  • Standing and/or walking 100% of shift.
  • Lifting, carrying, or moving from 1 pound up to 50 pounds for 50% of shift.
  • Pushing, pulling, bending, stooping, and upward reaching for 85% of shift.
  • Working in an outside environment, with possibility of working in inclement weather 25% of shift.

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