Counselor

3 days ago

New York, New York, United States Institute for Comm Living Full time
Job Summary

This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. The successful candidate will perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder.

Key Responsibilities
  • Perform regular inspections inside of the facility to ensure the safety of consumers and residents, accountability of property, cleanliness of consumer rooms and common areas.
  • Report serious incidents, incidents, or sensitive situations to supervisors and complete incident reports in accordance with Institute for Community Living policy.
  • Explain the types of services, recreational activities, and other programs available to consumers and residents, instruct consumers in daily living skills, socialization skill enhancement, and conflict resolution.
  • Execute emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adhere to program policy on securing the safety and well-being of consumers/residents, staff, and visitors requiring emergency medical care.
  • Assist and instruct individuals in attending to personal hygiene, grooming, nutrition, and daily living; ensure that sufficient and appropriate attire is available.
  • Encourage and assist individuals to participate in physical, social, recreational, educational, and other rehabilitation goals to enhance the individual's recovery/healing and draw individuals into fuller participation in the life of their family and community.
  • Review the staff communication log at the beginning of the work shift and make entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management.
  • Observe the physical environment and perform housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable, and healing environment for individuals.
  • Document all significant behavioral responses in prescribed format; assist in crisis and emergency situations to protect the welfare of individuals, staff, and others.
  • Encourage and coach individuals to participate in physical activities, exercise, and athletic games to promote physical well-being; instruct and support individuals in the performance of tasks such as shopping, meal preparation, housekeeping, transportation, and routine household operation and maintenance.
  • Accompany and/or transport individuals to regularly scheduled or emergency visits to medical treatment facilities, therapy sessions, social agencies, government offices, and social activities.
  • May assist in developing educational, vocational, and social skills within the framework of the individual's treatment/service plan; may lead skills development or activity groups with individuals and families.
  • Model appropriate interpersonal behavior and social skills.
  • May assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks; may supervise activities of consumer workers in special tasks.
  • Participate in fire drills, perform headcounts, fire-watch, and heat safety activities with other team members; assist the clinical staff in accounting for residents/consumers.
  • Expected to comply with attendance rules and timekeeping procedures and to report to work as scheduled and/or required on a regular basis; must have availability and ability to work beyond the normal schedule as needed.
  • Expected to participate in clinical case conferences, attend regular scheduled team and staff meetings, and supervision; comply with all required in-service training and staff development activities.
  • As assigned, provide monitoring of medications and make appropriate medication administration form entries in accordance with the medication protocol; as assigned, assist consumers/residents who are on a monitored medication regime.
  • Observe individuals' behavior and specific responses to treatment and rehabilitation programs, support services, and medication and report observations orally and/or in writing, including computer entries, as instructed and in accordance with applicable audit and agency standards.
Requirements
  • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.
  • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.
  • Basic knowledge of routine clinical procedures and medications.
  • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.
Preferred Qualifications
  • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
  • Serve as a role model to residents/consumers.
  • Ability to read and write at least at the secondary school level and to follow written and oral instructions.
  • Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.
  • Ability to communicate effectively with staff, consumers/residents, families, and the public.
  • Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).
  • Ability to be empathetic and supportive to consumers, instructing, demonstrating, modeling, and encouraging appropriate behavior and skills.
  • Ability to secure and maintain certification for Standard First Aid and CPR.
Education and Experience

High school graduate or GED plus one year of related human services experience. Specialized training or education in human services may be substituted for experience. NYS driver's license may be required of some assignments.

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