Operations Director

4 weeks ago


Thornton, Colorado, United States Amazon Services LLC Full time
Operations Manager Job Description

Amazon Services LLC is seeking a highly motivated and experienced Operations Manager to lead our WW Operations network. As an Operations Manager, you will be responsible for delivering millions of packages and smiles to Amazon customers every day.

Key Responsibilities:
  • Lead and develop a team of salaried and hourly talent to maintain the highest levels of safety, quality, attendance, and performance.
  • Provide your team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
  • Maintain our customer expectations to ensure customer orders are delivered at the right time, to the right location.
  • Support, mentor, and motivate your salaried and hourly workforce to achieve business objectives.
  • Collaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives.
Requirements:
  • 3+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Preferred Qualifications:
  • 1+ years of performance metrics, process improvement, or lean techniques experience.
  • Experience managing a team of 2+ salaried employees and 70+ indirect employees.
  • Experience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six Sigma.


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