Clinical Applications Specialist

2 days ago


Raritan, New Jersey, United States Sysmex America Full time
Job Title: Clinical Applications Specialist

We are seeking a highly skilled Clinical Applications Specialist to join our team at Sysmex America. As a key member of our Technical Services group, you will be responsible for implementing and supporting our clinical laboratory solutions.

Key Responsibilities:
  • Implement Sysmex instruments, middleware, and reagents into customer sites/laboratories, ensuring seamless integration and meeting customer expectations.
  • Perform troubleshooting on issues related to reagent, middleware, or instrument performance, providing solutions to improve customer self-sufficiency.
  • Develop and implement training programs for customers and Technical Services to maintain desired levels of customer satisfaction and referenceability.
  • Manage time, territory, and accounts effectively, using computers to document activity and take initiative to improve work processes.
  • Provide technical information to direct management/peers and other functional groups, proactively addressing sales objectives and organizational directives.
Requirements:
  • Bachelor's degree and 3-5 years of experience in a related field, or an Associate's degree and Medical Technologist degree/Medical Laboratory Technician with 10+ years of relevant hematology industry experience.
  • Active ASCP or CLS certification required.
  • Supervisory experience highly desirable.
  • Experience with LIS, HIS, or WAM preferred.
  • Working knowledge and solid CLIA/COLA experience necessary.
  • Strong Hematology experience preferred.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading company in the clinical laboratory industry.

Sysmex America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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