Customer Service Representative with Merchandising Expertise

3 weeks ago


Arcadia, California, United States Knitwell Group Full time
About This Role

We're seeking an experienced Sales Associate to join our team at the Santa Anita Mall location. As a Sales Associate, you'll play a vital role in delivering exceptional customer service and driving sales growth.

Your key responsibilities will include:
  1. Creating a warm and inviting shopping environment that encourages customers to explore our collection.
  2. Engaging with customers to understand their needs and preferences and provide personalized styling recommendations.
  3. Maintaining a high level of product knowledge and staying up-to-date on company initiatives and promotions.
  4. Collaborating with colleagues to achieve individual goals and daily expectations.
Requirements and Qualifications

To succeed in this role, you'll need to possess the following skills and qualifications:
  • Sales Associate or customer-focused experience (preferred)
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Technology proficiency and ability to operate a point-of-sale system
  • Excellent communication and interpersonal skills
What We Offer

We're committed to providing a supportive work environment that fosters growth and development. As a member of our team, you can expect:
  • An estimated hourly wage between $18-$22, depending on experience and qualifications.
  • A 50% merchandise discount across our brands, including Ann Taylor and LOFT.
  • Opportunities for professional development and career advancement within the Knitwell Group.
  • A chance to give back to the community through our philanthropic partnerships.
  • A 401(k) plan for long-term financial security.


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