Loan Processing Specialist
1 month ago
Job Summary:
We are seeking a highly organized and detail-oriented Indirect Lending Loan Processor to join our team at Northwest Federal Credit Union. As an Indirect Lending Loan Processor, you will be responsible for processing assigned loans against credit criteria and credit union policy. This includes processing dealer loans/contracts, auditing the accuracy of loan applications, and providing exceptional member experiences through timely and accurate funding of loans.
Responsibilities:
- Loan Processing: Accurately and efficiently process member financial transactions, including loan applications, credit checks, and loan documentation.
- Loan Auditing: Perform audits on dealer loan applications to ensure accuracy and compliance with credit union policy.
- Membership Services: Open new membership accounts, provide administrative support, and respond to member inquiries.
- Collaboration: Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience.
- Operational Oversight: Provide operational oversight, support, and resolve escalated requests.
- Documentation: Prepare, assemble, and maintain loan documents files and promptly submit files to be imaged.
- Communication: Answer telephone inquiries and respond to dealership inquiries.
Qualifications:
- Education: High school diploma or equivalent.
- Experience: Minimum 1 year of loan processing experience; financial institution preferred.
- Skills: Strong organizational skills, multi-tasking abilities, and attention to detail.
- Personal Qualities: Ability to maintain confidentiality, collaborate with others, and provide excellent customer service.
Preferred Qualifications:
- Previous Experience: Previous financial institution experience, data entry, or customer service experience.
- Technical Skills: Experience with MeridianLink and DNA.
- Knowledge: Knowledge of auto loan laws, rules, and regulations.
Equal Employment Opportunity:
Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status, or any other classification protected by law.
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