Risk Management Quality Assurance Specialist

3 days ago


Dallas, Texas, United States AmTrust Financial Full time
Job Summary

This role is crucial for maintaining the integrity and efficiency of the claims process at AmTrust Financial. As a Risk Management Quality Assurance Specialist, you will be responsible for executing quality reviews on claims for Commercial Liability lines of coverage. Your primary goal will be to ensure compliance with company standards and regulatory requirements.

About Us
AmTrust Financial Services offers a competitive compensation package, including a salary range of $65,000 - $85,000 per year, plus excellent career advancement opportunities. Our benefits include medical & dental plans, life insurance, health care flexible spending, dependent care, 401k savings plans, and paid time off.

Responsibilities
Conduct claim file audits regularly to review compliance with company standards and regulatory requirements. Provide constructive feedback on audit results and suggest improvements to enhance claim processing quality. Develop strategies to improve overall claim handling quality by analyzing data on claim quality trends and making recommendations for process improvements. Work closely with claim teams to implement corrective action plans and support business development initiatives.

Requirements
A bachelor's degree in a related field or equivalent business experience. Five years of related claims experience, preferably with background in quality or compliance oversight. Strong oral and written communication skills, as well as ability to evaluate, prioritize, and make informed decisions. Preferred qualifications include applicable claims, compliance, risk, or legal designations such as ARM, AIC, CRCMP, CLMP, ARC, CPCU, SCLA, or IRES.

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