Customer Service Representative

3 weeks ago


Federal Way, Washington, United States Lennar Homes Full time
About the Role

We are seeking a highly skilled and experienced Customer Care Representative to join our team at Lennar Homes. As a key member of our customer service team, you will be responsible for ensuring that our homeowners receive exceptional service and support throughout their home buying and ownership experience.

Key Responsibilities
  • Provide quality control for finished products and ensure that all aspects of the home buying and home building processes meet our high standards.
  • Mentor new hire associates in master plan communities through a continual training program, including the use of CRM, Build Pro, Docusign, and construction cross training.
  • Conduct Homeowner Celebrations and schedule and supervise trade partner repairs in homes after delivery to homeowners.
  • Assess routine warranty claims and follow through to completion of service requests when needed.
  • Provide accurate and timely information to Department Manager as it relates to quality of workmanship and repairs.
  • Maintain positive homeowner relations and provide homeowner with knowledgeable, timely, and professional service.
Requirements
  • Seven (7) years of homebuilding and/or similar customer service experience preferred.
  • High school diploma or GED required, but will accept equivalent work experience.
  • Valid drivers license.
  • Excellent communication skills, verbal and written.
  • Strong organizational and interpersonal skills.
  • Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.
  • Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.
About Lennar Homes

Lennar Homes is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for our homeowners, communities, and associates. We are committed to fostering a supportive and enriching environment for our associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth.

Benefits
  • Robust health insurance plans, including Medical, Dental, and Vision coverage.
  • 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%.
  • Paid Parental Leave and an Associate Assistance Plan.
  • Education Assistance Program and up to $30,000 in Adoption Assistance.
  • Generous Holiday, Sick Leave, and Personal Day policies.
  • New Hire Referral Bonus Program and significant Home Purchase Discounts.
Physical & Office/Site Presence Requirements

This is a field position, which requires the ability to bend, stoop, lift, move and carry field materials weighing 50 pounds or less. Must be able to climb stairs and ladders, do physical inspection of attics, crawl spaces, roofs, etc. Ability to operate a motor vehicle. Manual dexterity is needed in order to effect repairs.



  • Federal Way, Washington, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Provide prompt and courteous service to customers via phone, email,...


  • Federal Way, Washington, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a team-oriented individual with excellent people skills to join our customer service team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for greeting customers, answering phone calls, taking orders, and preparing pizzas while providing exceptional customer service.Key...


  • Federal Way, Washington, United States Sportsman's Warehouse Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment.Key...


  • Federal Way, Washington, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers, ensuring their needs are met...


  • Federal Way, Washington, United States West Coast Self-Storage Full time

    Customer Service Representative OpportunityWest Coast Self-Storage Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and operational...


  • Federal Way, Washington, United States Lennar Homes Full time

    Customer Service Representative About the Role We are seeking a highly skilled Customer Service Representative to join our team at Lennar Homes. As a Customer Service Representative, you will be responsible for ensuring that our customers receive exceptional service and support throughout their home buying and home building experience.Key Responsibilities...


  • Federal Way, Washington, United States U-Haul Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our rental...


  • Federal Way, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our Point of Sales SystemEnsure orders are...


  • Federal Way, Washington, United States Lennar Homes Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lennar Homes. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our homeowners, ensuring their satisfaction with our products and services.Key ResponsibilitiesProvide quality control for...


  • Federal Way, Washington, United States Sportsman's Warehouse Full time

    Job Summary:As a Customer Service Representative at Sportsman's Warehouse, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized store environment. Key Responsibilities:Provide outstanding customer service, greeting customers and thanking them upon exiting the store.Clean and stock...


  • Federal Way, Washington, United States Lowe's Full time

    Key Responsibilities:As a Customer Service Representative at Lowe's, you will be responsible for assisting customers with their shopping needs. This includes monitoring and identifying customers who need assistance at multiple self-checkout registers simultaneously.Key Skills:Ability to work in a fast-paced environmentExcellent communication and...


  • Federal Way, Washington, United States Domino's Franchise Full time

    We are seeking a Customer Service Representative to join our team at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized work environment.Key Responsibilities:Greet customers with a smile and provide excellent customer serviceOperate the...


  • Federal Way, Washington, United States Car Wash Enterprises Full time

    We are seeking a customer-focused individual to join our team at Car Wash Enterprises in Federal Way. As a customer service representative, you will be responsible for providing exceptional service to our customers, ensuring a clean and safe environment, and promoting a positive work culture.Key Responsibilities:Provide excellent customer service, responding...


  • Federal Way, Washington, United States HomeStreet Full time

    Job SummaryThe Contact Center Representative is responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and digital platforms. This role requires strong analytical and problem-solving skills to resolve customer inquiries and issues in a timely and accurate manner.Key...


  • Federal Way, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers with a...


  • Federal Way, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers with a...


  • Federal Way, Washington, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our Domino's Pizza franchise.Key...


  • Federal Way, Washington, United States Brady Nelson - State Farm Agent Full time

    Job OverviewAt Brady Nelson - State Farm Agent, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, addressing their inquiries and concerns in a timely and...


  • Federal Way, Washington, United States HomeStreet Full time

    Job Summary:The Contact Center Representative is responsible for providing exceptional customer service and support to customers through various channels, including phone, email, and digital platforms. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment and adapt to changing...


  • Federal Way, Washington, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...