Restaurant & Retail Operations Manager

3 days ago


Las Vegas, Nevada, United States Ghirardelli Chocolate Company Full time
Job Title: Restaurant & Retail Operations Manager

Estimated Salary: $18.00/hr + Tips (approximately $40,000 - $60,000 per year)

Company Overview:

Ghirardelli Chocolate Company is a dynamic department with over 700 colleagues. Our vision is transforming the consumer chocolate experience, with the objective of becoming America's #1 premium chocolate company.

Job Description:

We are seeking a Restaurant & Retail Operations Manager who will be responsible for various aspects of managing our store and maintaining the high standards of Ghirardelli. The Supervisor will assist the General Manager and management team in ensuring excellent customer service, maximizing financial returns, and creating a great work environment for our employees.

Key Responsibilities:
  • Ensure the well-being of the store and its employees through effective safety and risk management
  • Communicate effectively and timely with all levels of the organization
  • Collaborate with store personnel, general manager, store and division management teams, and corporate liaisons (HR, IT, finance, payroll)

The ideal candidate should have a strong ability to conduct evidence-based business forecasting for sales and resource needs. They should also have familiarity with point of sale systems, such as MICROS, and knowledge of restaurant or retail management techniques.

Benefits:
  • Free Sundae or Shake on Every Shift
  • 50% Employee Discount
  • Quarterly Bonus Opportunity


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