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Assistant General Manager

2 months ago

Burnsville, Minnesota, United States Transdev Full time
Job Summary

The Assistant General Manager plays a crucial role in supporting the General Manager in directing the overall performance of the location, providing public transit services. This position is responsible for the day-to-day operations of contracts, facility, and safety of personnel and passengers, customer service, and managing financials.

Key Responsibilities
  • Manage day-to-day operations, ensuring seamless service delivery
  • Provide strategic planning and direction to the operation, driving performance and efficiency
  • Ensure contract compliance, maintaining strong relationships with stakeholders
  • Share responsibility for scheduling, performance evaluation, and staffing for management staff
  • Oversee and manage drivers, dispatchers, supervisors, and customer service representatives
  • Develop and review reports to monitor performance, efficiency, and profitability
Requirements
  • High School Diploma or GED required; Bachelor's degree in Business Administration, Logistics, Transportation, or related field preferred
  • 3+ years of supervisory or management experience in passenger transportation; labor relations experience a plus
Skills and Knowledge
  • Thorough knowledge of federal and state employment laws, transit operation methods, and staff departments
  • Ability to manage cost control, financials, and budget experience handling multiple locations
  • Strong written and oral communication skills, excellent presentation skills, and ability to influence people at all levels
  • Ability to work effectively with labor, including labor grievances and negotiations
  • Maintain CDL with applicable endorsements
Work Environment
  • 100% of work is accomplished indoors in air-conditioned or well-ventilated facilities
  • Work is accomplished in an office or cubicle space equipped with a telephone and computer

This position is subject to background testing and drug screening. Transdev is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.