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DSHS ESA Management Analyst 3

2 months ago

Seattle, Washington, United States State of Washington Full time
Job Summary

We are seeking a highly skilled Business Operations Analyst to join our team at the Department of Social and Health Services (DSHS). As a key member of our management team, you will be responsible for conducting research, analyzing policies, and developing strategic plans to support the agency's mission to Transform Lives.

Key Responsibilities
  • Conduct research and analyze policies, laws, and rules to inform strategic planning and decision-making.
  • Develop and implement processes for monitoring and measuring outcomes related to service delivery, staff performance, and outreach services.
  • Collaborate with management and staff to identify and plan business process changes for short and long-term strategic goals.
  • Lead small to medium-sized projects impacting multiple programs and departments, coordinating with other divisions, management, staff, community partners, and stakeholders.
  • Develop and provide timely communications to staff, stakeholders, and management regarding project status and outcomes.
  • Oversee negotiable inventories, including EBT cards, pre-paid merchant cards, bus tokens, and returned warrants.
  • Act as the Random Moment Time Sample, Records Retention, Scan, Ergonomic, and Telecommunications Coordinator for local oversight of various programs.
Requirements
  • Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field.
  • Three years of experience conducting research and analyzing policies, laws, and rules, with a focus on business operations and strategic planning.
  • Excellent communication and project management skills, with the ability to work effectively with diverse stakeholders.
What We Offer

As a Business Operations Analyst with DSHS, you will have the opportunity to work on a wide range of projects and initiatives that support the agency's mission to Transform Lives. You will be part of a dynamic team that is committed to making a positive impact in the lives of our clients and communities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about business operations and strategic planning, and are looking for a challenging and rewarding career opportunity, please apply today