Scheduling Coordinator

5 days ago


Park Ridge, Illinois, United States Angel Caregivers - Harwood Heights, IL Full time
About the Role

We are seeking a highly skilled Scheduling Coordinator to join our dynamic team at Angel Caregivers - Harwood Heights, IL. This key member of our management team will be responsible for day-to-day operations from human resources to client service delivery.


Job Responsibilities
  • Reports directly to the Director of Operations and plays a pivotal role in employment decisions.
  • Handles client intakes, initiates the hiring process for caregivers, and accurately manages and updates client and employee data.
  • Matches caregiver qualifications and availability with client needs when scheduling shifts, supervises caregivers, and completes performance appraisals.
  • Orients and trains employees while maintaining official personnel files according to applicable laws and company policies.

Requirements and Qualifications
  • A minimum of 2 years of experience in a customer service role, preferably in healthcare or home care industries.
  • High School Diploma or equivalent required; Associate Degree has an advantage.
  • Valid Driver's License and excellent verbal and written communication skills.
  • Ability to prioritize and multitask, manage sensitive situations, and maintain patient confidentiality.
  • Proficiency in MS Office Suite, Google Docs & Sheets, and strong organizational, attention to details, and time management skills.

Additional Information

This position offers a competitive salary of $45,000 per year, benefits including Illinois Secure Choice, paid time off, training, and development opportunities.

The expected hours are 40 per week, with a schedule of 9 AM - 5:30 PM, 8-hour shift with unpaid lunch break, Monday to Friday alternate every other weekend.



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