Scheduling Coordinator
5 days ago
We are seeking a highly skilled Scheduling Coordinator to join our dynamic team at Angel Caregivers - Harwood Heights, IL. This key member of our management team will be responsible for day-to-day operations from human resources to client service delivery.
Job Responsibilities
- Reports directly to the Director of Operations and plays a pivotal role in employment decisions.
- Handles client intakes, initiates the hiring process for caregivers, and accurately manages and updates client and employee data.
- Matches caregiver qualifications and availability with client needs when scheduling shifts, supervises caregivers, and completes performance appraisals.
- Orients and trains employees while maintaining official personnel files according to applicable laws and company policies.
Requirements and Qualifications
- A minimum of 2 years of experience in a customer service role, preferably in healthcare or home care industries.
- High School Diploma or equivalent required; Associate Degree has an advantage.
- Valid Driver's License and excellent verbal and written communication skills.
- Ability to prioritize and multitask, manage sensitive situations, and maintain patient confidentiality.
- Proficiency in MS Office Suite, Google Docs & Sheets, and strong organizational, attention to details, and time management skills.
Additional Information
This position offers a competitive salary of $45,000 per year, benefits including Illinois Secure Choice, paid time off, training, and development opportunities.
The expected hours are 40 per week, with a schedule of 9 AM - 5:30 PM, 8-hour shift with unpaid lunch break, Monday to Friday alternate every other weekend.
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