Customer Experience Specialist

1 week ago


Sterling Heights, Michigan, United States Domino's Franchise Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.

Key Responsibilities:
  • Provide exceptional customer service via phone and in-person interactions, ensuring a positive experience for every customer.
  • Accurately enter customer information into our system, maintaining data integrity and confidentiality.
  • Assist with various restaurant tasks, including order taking, payment processing, and inventory management.
  • Be available to work flexible hours, including evenings, to meet the needs of our customers.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive hourly rate and opportunities for advancement within the company.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • The chance to work for a well-established and respected brand, with a commitment to customer satisfaction.

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