Service Manager

1 week ago


San Jose, California, United States Sprouts Farmers Market Full time
Job Title: Service Manager

At Sprouts Farmers Market, we are seeking a highly motivated and experienced Service Manager to join our team. As a Service Manager, you will be responsible for ensuring exceptional customer service and driving store sales.

Key Responsibilities:
  • Customer Service: Inspire and motivate a team committed to providing superior service in a fast-paced and friendly environment.
  • Store Operations: Lead front-end operations and oversee the entire store in the absence of the Store Manager and Assistant Store Manager.
  • Team Management: Proactively prepare work schedules, train team members, and help achieve store goals related to sales, labor, margins, and shrink.
Requirements:
  • Leadership: Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
  • Communication: Demonstrate professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
  • Technical Skills: Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
What We Offer:
  • Competitive Pay: The pay range for this position is $22.30 - $35.70 / hour.
  • Benefits: A comprehensive program to help support you and your family, including competitive pay, sick time plan, vacation accrual plan, opportunities for career growth, and more.


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