Customer Supply Chain Operations Coordinator
5 days ago
About Us
Congo Brands is a leading consumer product company that specializes in health and wellness products, including supplements, fitness snacks, hydration drinks, and energy drinks. We are committed to providing high-quality products that meet the evolving needs of our customers.
Our Mission
We aim to become the go-to 'Better for You Brand' for consumers seeking healthy and effective products. Our goal is to deliver exceptional customer satisfaction through seamless supply chain operations and efficient logistics.
The Role
We are seeking a highly motivated and detail-oriented Customer Supply Chain Operations Intern to join our team. This internship offers a valuable opportunity to gain hands-on experience in supply chain management and customer service within a dynamic and fast-paced environment.
Key Responsibilities
- Perform order entry across all Congo Brands' lines of business within our Enterprise Resource Planning (ERP) system.
- Provide Order Acknowledgements to customers via Electronic Data Interchange (EDI).
- Create outbound EDI labels based on customer specifications and shipping data.
- Send Advanced Shipping Notices to customers via EDI platform.
- Complete any order changes requested by customers via EDI or email.
- Help develop processes that improve/increase the effectiveness of productivity and efficiency.
- General data analysis and tracking of current orders.
- Track sales reports, keep detailed accounts & status reports, and perform data entry.
Requirements
- Must be a currently enrolled university student.
- Proven ability to present summary-level information to key account managers.
- Experience leveraging tools such as Power BI, NetSuite, and Transportation Management System (TMS) platforms is a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Detail-oriented with the ability to manage multiple priorities simultaneously.
- Ability to work independently and as part of a team.
- Proactive, self-starter, solutions-oriented, embraces change, entrepreneurial spirit.
- Eager to work in a fast-paced environment and partner with cross-functional teams.
- Strong analytical, communication, and presentation skills.
- Ability to learn new software quickly.
- Eagerness to learn, innovate, and present ideas/recommendations to the team.
- Excellent time management and organizational skills.
Equal Opportunity Employer
Congo Brands, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.
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