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Customer Supply Chain Operations Coordinator

2 months ago

Louisville, Kentucky, United States Congo Brands Full time

About Us

Congo Brands is a leading consumer product company that specializes in the development and distribution of health and wellness products. Our company is at the forefront of the industry, with a strong focus on innovation and customer satisfaction.

Our Mission

We are committed to delivering high-quality products and exceptional customer service. Our goal is to become the go-to brand for consumers seeking healthy and effective solutions.

The Role

We are seeking a highly motivated and detail-oriented Customer Supply Chain Operations Intern to join our team. This internship offers a valuable opportunity to gain hands-on experience in supply chain management and customer service within a dynamic and fast-paced environment.

Key Responsibilities

  • Perform order entry across all Congo Brands' product lines within our Enterprise Resource Planning (ERP) system.
  • Provide order acknowledgments to customers via Electronic Data Interchange (EDI).
  • Create outbound EDI labels based on customer specifications and shipping data.
  • Send advanced shipping notices to customers via EDI platform.
  • Complete any order changes requested by customers via EDI or email.
  • Help develop processes that improve and increase the effectiveness of productivity and efficiency.
  • General data analysis and tracking of current orders.
  • Track sales reports, keep detailed accounts and status reports, and perform data entry.

Requirements

  • Must be a currently enrolled university student.
  • Proven ability to present summary-level information to key account managers.
  • Experience leveraging tools such as Power BI, NetSuite, and Transportation Management System (TMS) platforms is a plus.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Detail-oriented with the ability to manage multiple priorities simultaneously.
  • Ability to work independently and as part of a team.
  • Proactive, self-starter, solutions-oriented, embraces change, entrepreneurial spirit.
  • Eager to work in a fast-paced environment and partner with cross-functional teams.
  • Strong analytical, communication, and presentation skills.
  • Ability to learn new software quickly.
  • Eagerness to learn, innovate, and present ideas and recommendations to the team.
  • Excellent time management and organizational skills.