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Cashier

3 months ago

Gatlinburg, United States Gatlinburg SkyPark Full time

Overview:

The Cashier at Smoky Mountain Smash in Gatlinburg Skypark will be responsible for providing exceptional customer service, handling transactions accurately, and ensuring a smooth flow of operations at the cash register. The ideal candidate will be friendly, reliable, and capable of working efficiently in a fast-paced environment.

Responsibilities:

- Customer Service:

- Greet customers warmly and create a welcoming atmosphere.

- Assist customers with menu selections and answer any questions regarding the offerings.

- Provide information about current promotions and special deals.

- Cash Handling:

- Accurately process customer orders and handle cash transactions.

- Operate the cash register and ensure correct pricing.

- Issue receipts, refunds, and change to customers.

- Balance the cash drawer at the beginning and end of shifts.

- Order Management:

- Coordinate with kitchen staff to ensure timely preparation and delivery of orders.

- Communicate effectively with team members to ensure smooth operations.

- Handle customer complaints and concerns professionally, seeking assistance from the manager when necessary.

- Cleanliness and Maintenance:

- Maintain a clean and organized work area, including the cash register, counter, and dining area.

- Follow health and safety guidelines to ensure a sanitary environment.

- Restock and organize inventory as needed.

- Team Collaboration:

- Work closely with other team members to ensure efficient service.

- Participate in team meetings and training sessions.

- Assist with other duties as assigned by the manager.

Qualifications:

- Education and Experience:

- High school diploma or equivalent preferred.

- Previous experience in a cashier or customer service role is an asset.

- Skills:

- Strong numerical and cash handling skills.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment.

- Basic computer skills and familiarity with point-of-sale systems.

- Personal Attributes:

- Friendly and approachable demeanor.

- Reliable and punctual.

- Ability to handle stressful situations calmly.

- Team player with a positive attitude.

Working Conditions:

- Must be able to stand for extended periods.

- Ability to work flexible hours, including evenings, weekends, and holidays.

- Occasional lifting of items up to 25 lbs.