Patient Services Coordinator

22 hours ago


Oceanside, California, United States Vista Community Clinic Full time
Job Summary

Vista Community Clinic is seeking a dedicated and enthusiastic Patient Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to patients and customers, while performing a variety of clerical functions.

Key Responsibilities
  • Greet and respond to patient inquiries in a professional manner
  • Verify insurance eligibility and copy insurance cards
  • Perform financial and eligibility screening for clinic programs
  • Print daily schedule and confirm next day's appointments
  • Complete paperwork as needed for patients
  • Make follow-up appointments for referrals from other sites
  • Call, reschedule and mail letters to all N/S patients
  • Responsible for patients checking in through completing encounters and personal records forms
Requirements
  • High school graduate or equivalent
  • One year customer service experience
  • Bilingual English/Spanish
  • CPR Certification
Preferred Skills
  • Experience with Practice Management and Electronic Health Records systems
  • Effective verbal and written communication skills
  • Ability to interface with all levels of personnel in a professional manner
  • Excellent customer service skills
  • Ability to type minimum 35 WPM

Competitive compensation and benefits package available.



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