Front Desk Sales Associate

4 weeks ago


Venice, California, United States Stretchlab Venice Full time
Job DescriptionJob Description at StretchLab Venice: Enhance Customer Experience and Drive Sales

As a Front Desk Sales Associate, you will play a vital role in delivering exceptional customer service and driving sales at our vibrant StretchLab Venice studio. Your primary responsibility will be to assist the General Manager with new membership sales and the retention of current members. To excel in this position, you must possess a strong understanding of MindBody/ClubReady software and be able to effectively communicate with clients.

Key Responsibilities:
  • Provide superior customer service to new and current members, answering phone calls and addressing membership questions.
  • Transact merchandise purchases and assist with studio cleanliness.
  • Meet and exceed sales goals as established by the General Manager.
  • Conduct studio tours with new prospects to build rapport and facilitate sales.
  • Be knowledgeable about products, programs, and pricing.
  • Emphasize and enforce objectives of the studio as a Sales Associate.
  • Book quality appointments to achieve monthly sales quota.
  • Participate in grassroots/community events to promote the studio.

Requirements
  • MindBody/ClubReady 6mths+ knowledge is a must.
  • Excellent sales, communication, and customer service skills.
  • Goal-oriented with an ability to achieve sales targets.
  • Strong customer service skills.
  • Ability to learn and use the Club Ready software system.
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email.
  • Must be able to work under pressure and meet tight deadlines.
  • Must have proficient computer skills.
  • Daily and/or occasional travel may be required.


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