IT Support Specialist in Tucson

2 days ago


Sells, Arizona, United States Virtual Service Operations Full time
IT Support Technician Opportunity

We are seeking a skilled IT Support Technician to join our team at Virtual Service Operations in Tucson, Arizona.

As an IT Support Technician, you will play a critical role in ensuring the smooth operation of our client's IT systems. Your primary responsibilities will include:

  • Providing technical assistance to end-users, troubleshooting common issues, and ensuring their technology needs are met.
  • Setting up and troubleshooting IT equipment, including laptops, monitors, and printers.
  • Supporting users returning to the office from working remotely and those moving locations within the site.

A successful IT Support Technician will possess excellent technical skills, a cheerful and professional attitude, and the ability to work independently as part of a team.

Key qualifications for this role include:

  • Previous working experience in Desktop Support, with training provided for entry-level new hires.
  • Knowledge of PC Imaging and experience with change management and incident management.
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.

We offer a competitive hourly rate of $17.00-$25.00 and a range of benefits for eligible employees. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply.



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