Maintenance Supervisor
1 week ago
We are seeking a highly skilled Maintenance Supervisor to join our team at Solace at Rainier Ridge. As a key member of our maintenance team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of the assigned property meet the highest standards.
Key Responsibilities:- Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards, are met.
- Review and track progress of service requests and identify chronic maintenance issues.
- Respond to maintenance-related issues in a timely manner while maintaining a professional demeanor.
- Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance, and more.
- Perform general carpentry duties, such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
- Perform proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
- Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction.
- Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
- Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
- Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
- Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
- Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns.
- Act as mentor to maintenance team.
- Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
- Responsible for the administration of the company risk management program.
- Complete special projects as assigned by maintenance supervisor and/or property manager.
- Promptly communicate with the property manager concerning all maintenance issues at the property.
- Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
- Work with the property manager to ensure the team and the property are compliant per company, ownership, state, and federal policies and standards.
- Walk property weekly with property leadership to collaborate on property challenges and operations.
- Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
- High school diploma or equivalent is required.
- At least three years of experience in the property management industry or directly related field.
- Possess general maintenance and carpentry skills.
- Put people and partnerships first.
- Empower associates.
- Focus on solutions.
- Champion ideas that accelerate success.
- Deliver proof over promises.
- Top 15 national finalist on the Best Places to Work MultifamilyTM.
- Certified as a Great Place to Work since 2017.
- Listed as one of the Best Workplaces in Real EstateTM.
- Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.
- Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.
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