Guest Service Representative
4 days ago
The Guest Service Representative will play a critical role in ensuring the cleanliness and comfort of our guest rooms and suites. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.
Key Responsibilities:- Cleaning and preparing rooms/suites as assigned by supervisor, adhering to our high standards of cleanliness and customer service.
- Reporting any maintenance issues or discrepancies to supervisor in a timely manner.
- Providing prompt and courteous service to guests, responding to their requests and needs.
To succeed in this role, you should have previous experience in a hotel setting or be open to training. You must possess excellent communication skills, ability to work independently or as part of a team, and be physically able to lift and carry up to 25 lbs. A friendly and approachable demeanor is essential.
Compensation and Benefits:- $45,000 - $55,000 per year, depending on experience
- Paid Weekly
- Medical, Dental & Vision Insurance
- Competitive 401(k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts - for You, Your Friends and Family
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
Buffalo Lodging Associates, LLC is a hotel management company based out of Canton, MA. Our mission is to provide a best-in-class hospitality experience and operational excellence to our guests and associates. We value our associates' health, happiness, and productivity and offer a comprehensive benefits package to support their well-being.
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