Veterinary Service Representative
4 days ago
About Us
Billerica Veterinary Hospital is a dynamic and growing veterinary clinic seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our hospital.
Compensation: The salary for this position is estimated at $18-20 per hour, based on your credentials and experience. Our benefits package includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parental leave, generous pet discounts, and more.
Job Summary:
We are seeking a friendly and self-motivated individual with excellent communication skills to join our team as a Veterinary Client Service Representative. In this role, you will be responsible for communicating with clients via phone, email, and in person, actively listening to their concerns, and utilizing computer information systems to accurately enter client/patient information and update medical records.
- Communicating effectively with clients and maintaining a welcoming environment.
- Entering accurate client/patient information into our computer system.
- Processing payments and scheduling appointments.
- Precisely dispensing pharmaceuticals and educating clients on recommended products or services.
Requirements:
To be successful in this role, you should have at least 6 months of customer service experience, a high school diploma or equivalent, and the ability to lift up to 50 pounds. Veterinary hospital experience is preferred but not required. You must also be willing to work Saturdays.
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