Enterprise Systems Administrator

4 weeks ago

Grand Island, Nebraska, United States City of Grand Island Full time

Job Summary

The Enterprise Systems Administrator is a critical role within the City of Grand Island, responsible for the administration, maintenance, and support of large-scale computer systems, programs, and applications. This position plays a key part in ensuring the smooth operation of critical department or enterprise operations, functions, and services.

Key Responsibilities

  • Implement large or complex computer software applications, design, configure, and test system software, and troubleshoot user software problems.
  • Responsible for overall application system administration activities for the department, including development, installation, upgrades, modifications, data integrity, security, technical support, and troubleshooting.
  • Evaluate current procedures and recommend changes and improvements.
  • Analyze ongoing problems and recommend courses of action to address problems.
  • Maintain a close working relationship with vendors to identify and solve problems with software systems.
  • Troubleshoot problems and make corrective changes to existing configurations through consultation with vendors.
  • Attend user meetings with vendors as needed.
  • Utilize reporting tools to write and maintain a variety of reports or queries to support business functions and aid in decision-making practices.
  • Develop standard reports for ongoing department needs and ad hoc queries as needed, working with department staff to identify information requirements.
  • Participate in the development of overall department goals, objectives, and priorities for the implementation or upgrade of systems.
  • Prepare and present strategic technology plans to ensure that strategic plans are consistent with broader organizational plans, initiatives, policies, and priorities.
  • Develop an advanced knowledge of department business functions, information needs, and workflows to plan, design, and propose changes and improvements to internal systems.
  • Assist with the analysis of user needs and develop system requirements.
  • Provide and coordinate user training and support, develop documentation for user manuals and employee onboarding.
  • Assist in planning, designing, and implementing application databases, maintaining security and user access.
  • Design, create, and maintain physical objects, including tables, files, libraries, and indexes, to support department computer applications using database management systems.
  • Work with confidential and protected data.
  • Display honest, trustworthy, and ethical behavior when dealing with internal and external customers.
  • Establish and maintain cooperative working relationships with those contacted in the course of work.
  • Regular attendance that is punctual and dependable is required.
  • Perform related duties as assigned.

Requirements

  • Principles and techniques of analysis, design, development, and implementation of complex computer and communications systems in a complex enterprise environment.
  • Microsoft SQL Server database environments and the use of associated tools for integration development, database objects, and programming objects on critical systems.
  • Software application environments, including multi-tier systems and client management technologies.
  • Enterprise system security principles.
  • Substantial knowledge of database-centric SaaS applications.
  • Ability to ensure data integrity, reliability, currency, accuracy, efficiency, and security.
  • Oversee testing and change management coordination for complex system environments.
  • Utilize current standard tools, such as Application Programming Interface (API), Structured Query Language (SQL), Visual Basic (VB), and .Net, to develop integration and workflow on, and between systems.
  • Administer, maintain, upgrade, patch, recover, backup, and analyze complex database systems.
  • Troubleshoot and diagnose specific database systems problems.
  • Perform programming to create customized reports and workflow for department.
  • Provide recommendations on database systems and select appropriate equipment.
  • Perform difficult computer information system database installation and maintenance work.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Research, develop, and recommend cost-effective technical system improvements.
  • Prepare and maintain accurate and complete records, clear and concise reports, and write technical documentation.
  • Maintain security, confidentiality, and indifference to sensitive data within systems.
  • Work with end users to ensure efficient use of systems.
  • Work within a local government organization and their particular methods and challenges.
  • Work with a range of end users, discover and define their data and system needs, and then develop and implement various reports using SQL to enable those end users to deliver their desired performance outcomes.
  • Design and implement a template-driven structure or similar so that non-technical staff can build their own report requests using techniques such as Query By Example or other tools.
  • Work in a mixed environment of on-premise and SaaS-based enterprise applications.
  • Work with defined API links between SaaS solutions, to ensure data links are operational.

Qualifications

  • Five (5) years of responsible system management, computer system configuration, system data analysis, system project implementation, or related experience.
  • A Bachelor's degree from an accredited college or university with major coursework in computer science, information technology, or an information technology-related field.
  • Employee must possess a valid driver's license and maintain insurability as determined by the City's insurance carrier.

Benefits

  • Health insurance coverage provided to the employee and dependents.
  • Dental insurance coverage provided to employee and dependents.
  • Vision insurance coverage available to employees and dependents.
  • Life insurance coverage provided for employee ($50,000), spouse ($10,000), and dependents ($5,000 each), with premiums paid by the City.
  • Supplemental life insurance available for employee and dependents through payroll deduction.
  • Mandatory Ameritas Retirement Plan - 6.5% of gross earnings matched by the City of Grand Island.
  • Five optional Deferred Compensation Plans which allow pre-tax contributions up to $23,000/yr.
  • CIGNA - LTD provided for employee. Pays a portion (60%, maximum of $8500 per month) of employee's salary should he/she becomes disabled.
  • Optional participation by the employee in the CAFETERIA/125 PLAN.
  • MidAmerica. Post-employment plan to be used for post-employment medical expenses. Contributions made by the City.
  • Vacation leave is earned and accrued in bi-weekly increments in the following manner: Ten work days in the first year; 15 days in the 5th year; 16 days in the 7th year; 17 days in the 9th year; 18 days in the 11th year; 19 days in the 13th year; 20 days in the 14th year; 22.5 days in the 20th year; 25 days in the 25th year.
  • Nine Holidays, two Personal Holidays, one Convenience Day.
  • Accrual of 8 hours a month which is cumulative to a maximum of 1,150 hours.

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