Store Operations Manager

6 days ago


Lynnwood, Washington, United States Extra Space Storage Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team at Extra Space Storage. As a Store Manager, you will be responsible for the day-to-day operations of one or more self-storage facilities, ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage the overall performance of the facility, including sales, customer service, and operations.
  • Develop and implement strategies to increase sales and revenue growth.
  • Lead and motivate a team of customer service representatives and sales staff to achieve sales and customer satisfaction goals.
  • Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
  • Monitor and control expenses, including labor, supplies, and maintenance costs.
  • Collaborate with the district manager to achieve district-wide goals and objectives.
Requirements
  • 2+ years of customer-facing employment experience.
  • 1+ year of experience in a leadership or supervisory role.
  • Strong computer skills and ability to learn new software systems.
  • Current, valid driver's license with access to a reliable personal vehicle.
  • High school diploma or GED equivalent required, a college education is a plus.
What We Offer
  • A competitive hourly rate of $18 to $24.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with a generous company match.
  • A generous paid time off policy.
  • A fun and dynamic work environment with opportunities for career growth and development.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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