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Customer Service Representative

2 months ago

Abilene, Texas, United States Blake Williams - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing exceptional service and support to ensure their needs are met.
  • Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options and identify opportunities to provide additional services.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
Benefits
  • Competitive Hourly Pay and Commission/Bonus Structure: Earn a competitive hourly wage plus commission and bonus opportunities based on your performance.
  • 401k and Health Benefits: Enjoy a comprehensive benefits package, including 401k and health insurance.
  • Paid Time Off and Flexible Hours: Take advantage of paid vacation and personal/sick days, as well as flexible hours to balance your work and personal life.
  • Growth Potential and Opportunity for Advancement: Develop your skills and advance your career within our agency.
Requirements
  • Marketing and Sales Skills: Demonstrate a strong interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • People-Oriented and Detail-Oriented: Be a people-oriented individual with a keen eye for detail.
  • Proactive Problem-Solving: Demonstrate proactive problem-solving skills and a willingness to learn.
  • Team Player: Be able to work effectively in a team environment.